Health plans are committed to doing our part during the COVID-19 pandemic. Carriers have proactively taken a number of steps to make access to care during the emergency easier for patients and providers.
Actions include:
- Waiving cost sharing for COVID-19 diagnosis/testing – Aetna/CVS, Anthem, Bright Health, Cigna, Colorado Access, Denver Health Medical Plan, Friday Health, Humana, Kaiser Permanente, Rocky Mountain Health Plans, UnitedHealthcare
- Waiving cost sharing for COVID- 19 treatment – Aetna/CVS, Anthem, Cigna, Denver Health Medical Plan, Friday Health, Humana, Kaiser Permanente, Rocky Mountain Health Plans, UnitedHealthcare
- Waiving cost sharing for in-network telehealth – Aetna/CVS, Anthem, Bright Health, Friday Health, Humana, Rocky Mountain Health Plans, UnitedHealthcare
- Waiving cost sharing for in-patient admissions at all in-network facilities for treatment or complications related to COVID-19 – Aetna/CVS, Rocky Mountain Health Plans, UnitedHealthcare
- Waiving charges for home delivery of prescription medications – Aetna/CVS, Cigna, Colorado Access, Denver Health Medical Plan, UnitedHealthcare
- Waiving early refill limits on 30 day prescriptions – Aetna/CVS, Anthem, Bright Health, Colorado Access, Denver Health Medical Plan, Friday Health, Humana, Rocky Mountain Health Plans, UnitedHealthcare
- Eliminating prior authorization for diagnostic services related to COVID-19 testing – Aetna/CVS, Anthem, Colorado Access, UnitedHealthcare
- Making non-emergency transportation available to members – Bright Health
- Waiving prior authorizations for the transfer of non COVID-19 members – Cigna, UnitedHealthcare
- Suspending prior authorization requirements to a post-acute care setting – Rocky Mountain Health Plans, UnitedHealthcare
- Providing financial and administrative relief to providers – Aetna/CVS, Humana, UnitedHealthcare
- Suspending policies for prior authorization and referral requirements related to COVID -19 – Aetna/CVS, Humana, UnitedHealthcare
- Providing behavioral health services by video, phone and live chat – Aetna/CVS, Colorado Access, Denver Health Medical Plan, UnitedHealthcare
- Providing outreach to highest risk members – Aetna/CVS, Colorado Access, Denver Health Medical Plan, Rocky Mountain Health Plans, UnitedHealthcare
- Accelerating payments to providers – Friday Health, UnitedHealthcare
- Supporting other health care partners with donations – Anthem, Colorado Access, Denver Health Medical Plan, Kaiser Permanente, UnitedHealthcare
Please check with your insurance provider for details. Actions may have limitations based on the type of coverage or plan.
